HUSTLE3 Privacy Policy
HUSTL3 LLC (“HUSTLE3,” “The Lab,” “31 Hoops,” “ATR Sports Medicine,” “we,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, website, mobile applications, scheduling systems, and related services.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (when applicable)
- Emergency contact information
- Parent or guardian information for minors
- Payment and billing information
- Membership and account information
Training Information
- Program registrations
- Attendance records
- Performance testing results
- Scheduling preferences
- Coach notes and training history
Technical Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide coaching and training services
- Schedule appointments and classes
- Process payments
- Manage memberships
- Respond to customer service requests
- Send account updates
- Send appointment reminders
- Send schedule changes
- Send important facility announcements
- Improve our services
- Maintain business records
- Comply with legal obligations
SMS Text Messaging
If you provide your mobile phone number and consent to receive text messages, HUSTLE3 may send SMS messages related to:
- Appointment reminders
- Class reminders
- Training session updates
- Schedule changes
- Facility closures
- Billing reminders
- Membership notifications
- Account-related information
- Customer support communications
Message frequency varies based on your activity with HUSTLE3.
Message and data rates may apply according to your mobile carrier.
Opting In
You will only receive SMS communications after providing your consent through one or more of the following methods:
- Completing an online registration form
- Providing written consent
- Opting in through our website or mobile application
- Requesting SMS communication directly from our staff
Opting Out
You may opt out of SMS communications at any time by:
- Replying STOP to any text message
- Contacting HUSTLE3 directly
- Updating your communication preferences through your account, when available
After opting out, you will no longer receive non-essential SMS messages unless you provide new consent. You may continue to receive transactional or legally required communications when necessary.
For assistance, reply HELP or contact HUSTLE3 directly.
Email Communications
We may send emails regarding:
- Account information
- Membership updates
- Program registrations
- Facility announcements
- Promotional offers
- Newsletters
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails. Transactional emails related to your account may still be sent as needed.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist in operating our business, including:
- Payment processors
- Scheduling and membership platforms
- SMS communication providers
- Email service providers
- Customer relationship management (CRM) systems
- Website hosting providers
- Analytics providers
These providers are permitted to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect the rights, property, or safety of HUSTLE3, our members, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your experience.
You may configure your browser to refuse cookies; however, some website features may not function properly.
Children’s Privacy
Many of our services are provided to minors through their parent or legal guardian.
When collecting information from individuals under the age of 18, we rely on the parent or guardian to provide appropriate consent where required.
Parents or guardians may contact us to review, update, or request deletion of their child’s personal information, subject to applicable legal requirements.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information regarding how your information is used
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website or services may contain links to third-party websites or integrate with third-party platforms. HUSTLE3 is not responsible for the privacy practices of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on our website. The Effective Date at the top of this policy will indicate the latest revision.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
HUSTL3 LLC
Email: info@hustle3.com
Phone: 979-353-2630
Mailing Address: HUSTLE3, 2018 Peach Creek Rd, College Station, TX 77845
By using HUSTLE3 services, you acknowledge that you have read and understand this Privacy Policy.
